Terms of service

Terms of Service

Last updated: September 2026

Welcome to Celeste Wynn. These Terms of Service ("Terms") govern your use of our website located at and all associated services, purchases, and orders offered by Celeste Wynn ("we", "us", or "our"), operated by Usman Raza in Australia.

By accessing or using our website and purchasing products from us, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Store Operator & Business Details

This website is operated as an Australian sole trader/business selling to customers in the United Kingdom and internationally.

  • Store Name: Celeste Wynn

  • Business Operator: Usman Raza

  • Contact Email: celeste.wynn@outlook.com

  • Contact Phone: +61 2 8541 5784

  • Business Address: 45 Bow Avenue, Parklea, New South Wales, Postcode 2768, Australia

2. Eligibility & Account Responsibilities

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.

If you create an account on our store, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.

3. Products & Pricing

  • Product Descriptions: We make every effort to display the colours, features, and specifications of our products as accurately as possible. However, we cannot guarantee that your monitor's display of any colour will be completely accurate.

  • Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

  • Pricing: All prices listed on our website are displayed in British Pounds (GBP £) unless stated otherwise. Prices are subject to change without notice, but price changes will not affect orders that have already been accepted and confirmed.

4. Orders & Payment Processing

  • Order Acceptance: Placing an order constitutes an offer to purchase. An order is accepted by us only when we send you an Order Confirmation or Shipping Confirmation email. We reserve the right to decline or cancel any order for reason of inventory shortages, suspicion of fraudulent transactions, or clear pricing errors.

  • Payment Methods: Payments are processed securely via Shopify Payments Australia. We accept major credit/debit cards (Visa, Mastercard, American Express) and other payment methods supported by Shopify Payments.

  • Currency & Fees: Transactions are billed in GBP (£). If your payment card is issued in a different currency, your bank or card issuer may apply cross-border or currency conversion fees.

5. Shipping, Taxes & Import Duties

  • Shipping: Delivery details, timeframes, and costs are set out in our [Shipping Policy].

  • Import Customs & Taxes: Orders shipped to the United Kingdom may be subject to UK VAT, customs duties, and handling fees levied by UK border authorities once the parcel reaches the destination country. Unless explicitly collected at checkout, any applicable import charges or taxes are the responsibility of the customer.

6. Consumer Rights & Returns

If you are a consumer in the United Kingdom, nothing in these Terms excludes or limits your statutory consumer rights under the UK Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

  • Right to Cancel: You have a statutory right to cancel your purchase within 14 days of receiving your goods.

  • Faulty Goods: You are entitled to a full refund, repair, or replacement if goods received are faulty, damaged, or not as described.

  • Full details regarding cancellations, returns, and refunds are outlined in our Refund & Returns Policy.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  1. For any unlawful purpose or to solicit others to perform unlawful acts.

  2. To violate any international, federal, state, or local regulations, rules, or laws.

  3. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  4. To transmit worms, viruses, or any code of a destructive nature.

  5. To submit false or misleading information.

8. Limitation of Liability

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other statutory liability that cannot be limited or excluded under applicable UK or Australian law.

To the extent permitted by law, Celeste Wynn will not be liable for indirect, incidental, or consequential damages arising out of your use of our website or products.

9. Governing Law & Dispute Resolution

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New South Wales, Australia, while respecting mandatory statutory rights provided to consumers under United Kingdom laws.

If you are a UK resident, you may also bring legal proceedings in the courts of the United Kingdom.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: celeste.wynn@outlook.com

  • Phone: +61 2 8541 5784

  • Address: 45 Bow Avenue, Parklea, NSW 2768, Australia